Telemedicine and virtual second opinions

Fields Group
Title
Telemedicine and virtual second opinions
Fields Group
Question
Does my Argus health policy cover phone or video calls with local and overseas healthcare providers?
Answer

Argus will cover insured members with Home & Office (HO) benefits for phone and online video telemedicine calls with local healthcare providers. These benefits are equivalent to in-person visits and are subject to annual benefit maximums and number of visits. Ongoing coverage will be evaluated in accordance with government regulations and guidance. Please note that our coverage extends to services provided by regulated healthcare professionals and other approved providers, including, but not limited to:

  • Physicians
  • Dentists
  • Nurses
  • Registered Dietitians
  • Physiotherapists
  • Psychologists
  • Psychiatrists
  • Approved counsellors/therapists with clinical oversight by a licensed psychologist or psychiatrist

If you’re an insured member with Major Medical (MM) benefits, Argus will cover the initial consultation and follow-up telemedicine visits with overseas medical providers based on your current overseas care benefits. To schedule your appointment and receive pre-certification assistance, contact One Team Health (OTH) and a Case Manager will direct you to a provider that meets your needs and will help to minimise your out-of-pocket expenses.