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With Hurricane Ernesto listed as a threat to Bermuda our offices at 14 Wesley Street will be closing at 2pm on Friday, August 16. We urge everyone to take the necessary precautions to keep you, your family and your property safe. For tips please visit argus.bm/hurricane

We plan to reopen at 9am on Monday, August 19th. If you need to file a claim please complete our online form.

Change Healthcare Update

Last updated March 7th, 2024.

Information on the Change Healthcare Cyber Security Incident

Change Healthcare, our US-based health claims auditing service provider, is investigating a cyber security incident, which occurred on 21 February 2024. Change Healthcare is working with leading experts (Mandiant and Palo Alto Network), and US law enforcement to understand any impact to customers. No client data breach has been confirmed.

Effective 22 February 2024, we suspended all transactions with the vendor. Our health insurance operations, systems, claims processing and turnaround times have not been impacted.

We remain steadfast in our commitment to protect your personal and medical information. Developments are being closely monitored and we will continue to provide updates via this page.

This update is for awareness purposes only; no action is required from you at this time.